Virtual Assistance
Run Your Practice Efficiently with AAAMB's Virtual Assistance Service
In today’s fast-paced healthcare environment, efficiently managing a medical practice is crucial. AAAMBʼs Virtual Assistance (VA) service helps you streamline operations, enhance patient care, and boost productivity while reducing costs. Our highly trained virtual assistants take the burden off your front desk, ensuring seamless practice operations and top-notch patient service
Why Choose AAAMBʼs Virtual Assistance for Revenue Cycle Management?
AAAMB stands out from other revenue cycle management companies due to our personalized approach and attention to detail. Our Virtual Assistants act as an extension of your team, expertly managing inbound and outbound communications.
With AAAMB, you get:
Multiple Agents Dedicated to Your Practice
A dedicated VA team reduces hold times and ensures prompt call handling.
Seamless Integration with EHR Systems
Our VAs manage provider schedules and update patient charts in real-time for streamlined care.
Proactive Patient Engagement
From scheduling to answering medication and lab-related questions, our VAs enhance patient satisfaction and retention.
Tasks Handled by AAAMBʼs Virtual Assistants
Our Virtual Assistants manage a wide range of administrative and patient support tasks, including
Handling Inbound
Calls
Managing patient, provider office, and vendor inquiries with efficient routing and minimal wait times
Scheduling
Appointments
Direct scheduling, rescheduling, and cancellations within your EHR software for seamless patient management.
Patient
Support
Addressing medication inquiries, pharmacy issues, lab results, and more while keeping patient charts updated.
Appointment Reminders
Reducing no-shows with proactive appointment confirmation and reminders.
Call Routing
Ensuring calls reach the right medical personnel for swift and effective communication
Benefits of Virtual Assistance with AAAMB
By leveraging AAAMBʼs Virtual Assistance services, your practice benefits from
Cost
Efficiency
Lower operational costs without compromising service quality
Increased
Productivity
In-office staff can focus on critical tasks while VAs manage routine administrative work.
Improved Patient Satisfaction
Faster response times, reduced voicemail dependency, and personalized service improve patient experience
High-Quality Staff
Our VAs are healthcare-trained professionals who understand your practice's unique needs.
Accountability & Quality Assurance
Call recordings and monitored service levels ensure consistent high-quality support.
How It Works
AAAMB simplifies the process to integrate virtual assistance seamlessly
Custom Phone Number
A dedicated line configured with your IVR system for effective call routing.
Caller ID Integration
Outbound calls display your practiceʼs phone number to maintain professionalism.
Comprehensive Support
Our VAs act as an extension of your front desk, ensuring efficient and professional service.
How It Works
Donʼt settle for ordinary when you can partner with AAAMB for superior Virtual Assistance services. We recognize that every practice is unique and provide tailored solutions to meet your specific needs. Let us help you serve your patients better and run an efficient, streamlined practice. Contact us today to learn more about how AAAMB’s Virtual Assistance can transform your practice.